Helping Hearts requests

We All Need a Little Help Sometimes

There are times when life gives us more than we can handle.

If you are dealing with circumstances that require some outside assistance, or if you know of a fellow coworker in need, the Helping Hearts fund is here to help.

Program Details

In CCHO’s ongoing effort to help more people (including employees) experience their worth in Christ, the Helping Hearts fund has been established to provide assistance to employees who have encountered a financial hardship of some kind.

Employees of CCHO, Encompass or Encourage can submit a Helping Hearts request for themselves or on behalf of a fellow employee during times of unexpected need. Requests are reviewed by the Helping Hearts committee on the third Tuesday of each month to determine whether the assistance can be approved based on program guidelines (detailed below). If approved, fund recipients will then be notified via email or phone.

To make your request, select one of the two options at the bottom of this page to request funds for yourself (blue box) or on behalf of a fellow coworker (red box), and then fill out the corresponding form. You will receive an email confirming your submission.

Emergency Requests

In the event of an emergency situation, where requested funds are needed immediately to address dire circumstances, the committee will respond to a Helping Hearts request within three (3) business days.

Please note: Emergency requests must be indicated by selecting the check box on the submission form found at the bottom of this page.

Example emergency requests

Including but not limited to:

  • Loss of income due to injury/unexpected illness, surgery or death of spouse
  • Unemployment issues within the family
  • Housing issues – extraordinary expenses that are not covered by insurance caused by fire, flood, natural disaster, etc.
  • Other hardship not caused by employee and something that is not specifically listed (to be determined at the discretion of the committee)

Guidelines and Regulations

Please read through the following regulations before filling out one of the request forms at the bottom of the page. Click here to read the full set of guidelines.

  • Only current employees in good standing with CCHO, Encompass Christian Counseling or Encourage Foster Care are eligible for Helping Hearts assistance.
  • All awards are subject to the availability of funds and extent of need. Because the Fund is supported by donations, there is no guarantee that there will be available funds at a given time.
  • The financial assistance awarded may not exceed the following monetary limits:
  • No more than $250 may be awarded to any employee in any single disbursement.
  • No more than $500 may be awarded to any employee during any 12-month period.
  • No more than $1,000 may be awarded to any employee during his/her employment with CCHO.
  • After an employee receives notification of an award, the employee must wait 6 months before applying for additional assistance. The employee may not resubmit an application that was previously denied.
  • Financial assistance will be limited to one recipient per household.
  • No award shall be given if the Helping Hearts fund balance is less than $500.

Types of Assistance Available

Including but not limited to:

  • Rent/mortgage payment
  • Groceries (no alcohol or tobacco products)
  • Utility bills
  • Clothing vouchers for Salvation Army/Goodwill
  • Assistance with medical bills

How Payments are Disbursed

Payments will be made directly to the vendor(s) from which the applicant has acquired, or needs to acquire, goods or services. In some cases, gift cards will be issued so recipient can purchase needed products (groceries, etc.).

Additional documentation may be required by committee in order to approve request.

Please note: All disbursements will be listed as taxable income on employee tax forms.

Helping Hearts Request Forms

To submit a Helping Hearts request, select one of the two options below to either request funds for yourself, or to request funds on behalf of someone else, and then fill out the form that follows.

For best results, please include all requested information when filling out the form, including all required fields.

I am requesting for myself
I am requesting for someone else
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